Replacement and refund are a guaranteed right for all our customers, and it includes all the products that we offer on our store.
All products offered on our store are subject to the exchange and return policy according to the terms and conditions stipulated on this page.
Return or exchange is possible if the product is in the same original condition when purchased and wrapped in the original packaging.
Return within three (3) days and exchange within seven (7) days from the date of purchase.
Please contact us via WhatsApp 39983393 to request a return or exchange.
Please photograph the product and send it with the location and order number to be replaced with another product in case the product is damaged or has a specific defect, or does not work as agreed upon.
The amount is fully refunded to the customer in the event that the product he received was completely different from the product description on the product page of our website.
We are not responsible for any expectations of the use of products by the customer that we did not mention on the product page on our site
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